Current sub-processors
| Company | What they do for us | Location |
|---|---|---|
| OpenRouter, Inc. | Routing AI requests to model providers | United States |
| Cloudflare, Inc. (Workers AI) | AI replies and/or knowledge search | Global network |
| Email delivery provider (premium336.web-hosting.com) | Sending account, notification and report emails | See provider |
| Hosting provider | Servers, database and backups | See provider |
AI providers receive only what is needed to answer a message: the conversation so far, the relevant parts of your knowledge base and your assistant’s instructions. We use their business APIs, which do not use API data to train their models by default.
Services you connect yourself
When you connect a channel or tool, such as WhatsApp, Messenger, Instagram, Telegram, Slack, Discord, Twilio, X, HubSpot, Pipedrive, Zoho, Salesforce, GoHighLevel, Google Calendar, Microsoft Outlook, WooCommerce or your own webhook or MCP server, data flows to that service because you asked for it. They act under your own agreement with them and are not our sub-processors.
How we tell you about changes
We update this page at least 14 days before a new sub-processor starts handling customer data. To get an email when it changes, write to [email protected]. Our data processing agreement explains how to object.